Shipping Policy


1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide 2 options.  1) Refund you the total amount of your order, using the original method of payment. 2) Provide expected lead-time should you decide to keep your order.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in the 48 contiguous United States. Any shipments outside of the states are not available at this time through www.GoPallet.com.  Please go to www.OneWay-Solutions.com to place an international order or an order to Alaska or Hawaii.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 2 business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on Saturday or Sunday.

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments, especially if multiple items are ordered.

4. Delivery Instructions

The most cost effective and efficient method of receiving product is via a standard dock.  It is also helpful to have a fork truck or hand truck.

5. Shipping Costs

Shipping costs are based on the weight of your order, volume, class, location, and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page or get an estimate prior to checking out. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges will apply to residential addresses.

6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at 847-446-0872

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at info@oneway-solutions.com or call 847-446-0872.


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